PRIVACY POLICY

Last updated: 23 August 2026

This Privacy Policy explains how Lindsay Parkinson, trading as Parkinson Design (“Parkinson Design”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal information.

For the purposes of applicable UK data protection law, Parkinson Design is the data controller responsible for the personal information described in this Privacy Policy unless stated otherwise.

This Privacy Policy applies when you visit or interact with our website, contact us, submit an enquiry, request or receive services from us, or otherwise provide personal information to Parkinson Design.

If you have any questions about this Privacy Policy, wish to exercise a data protection right, or wish to make a data protection complaint, you can contact us at:

Parkinson Design
Lindsay Parkinson, trading as Parkinson Design
Email: legal@parkinsondesign.studio

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SUMMARY OF KEY POINTS

This summary provides an overview of the main points in this Privacy Policy. More detailed information is provided in the numbered sections below.

What personal information do we process?

We may process personal information including your name, contact details, enquiry information, project and property information, correspondence, client records and technical information generated when you use our website.

The information we process depends on how you interact with Parkinson Design.

Do we process sensitive personal information?

We do not normally request special category personal information through our website.

In limited circumstances, information relevant to a professional project may include special category personal information, such as information concerning health or accessibility requirements. Where this occurs, we will only process such information where an appropriate lawful basis and any additional legal condition required by law are satisfied.

Building information and technical specifications are not automatically special category personal information, although they may still constitute personal information where they relate to an identifiable person.

Do we collect information from third parties?

Most personal information is provided directly by you.

We may occasionally receive information from another person or organisation where necessary for a project or professional service, for example from another member of a project team, consultant, contractor, professional adviser or a publicly available source.

How do we use your information?

We use personal information to:

• respond to enquiries;
• provide quotations and proposals;
• provide professional services;
• administer projects;
• communicate with clients and prospective clients;
• process business and financial records;
• operate and secure our website;
• prevent spam, abuse and fraudulent activity;
• comply with legal and regulatory obligations;
• establish, exercise or defend legal rights; and
• improve our services and website where appropriate.

We only process personal information where we have an appropriate lawful basis.

Do we sell personal information?

No.

Parkinson Design does not sell personal information.

We also do not disclose personal information to third parties for their own unrelated direct-marketing purposes.

Who may receive your information?

Where necessary, personal information may be processed by website, hosting, email, IT, security, anti-spam, payment, professional or project-related service providers.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

How long do we keep personal information?

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable professional, contractual, tax, accounting, insurance, regulatory and legal requirements.

Different types of information may therefore have different retention periods.

What rights do you have?

Depending on the circumstances and applicable law, you may have rights including access, correction, deletion, restriction, portability, objection and withdrawal of consent.

You also have the right to make a data protection complaint.

How do you exercise your rights?

Contact us at:

legal@parkinsondesign.studio

We may need to verify your identity before acting on certain requests.

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CONTENTS

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on?
4. When and with whom do we share personal information?
5. What is our position on third-party websites and services?
6. Do we use cookies and other similar technologies?
7. How long do we keep your information?
8. How do we keep your information safe?
9. Do we collect information from children?
10. What are your privacy rights?
11. Do-Not-Track and privacy preference signals
12. Do United States residents have additional privacy rights?
13. Do people in other regions have additional privacy rights?
14. Do we make updates to this Privacy Policy?
15. How can you contact us about this Privacy Policy?
16. How can you access, correct or delete information?
17. Data protection complaints
18. International transfers
19. Automated decision-making
20. Additional information about WordPress and website services

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1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

In short: We collect personal information that you voluntarily provide to us.

We may collect personal information when you:

• contact us;
• submit an enquiry through our website;
• request information about our services;
• request a quotation or proposal;
• discuss a possible project with us;
• become a client;
• communicate with us during a project;
• make a payment;
• provide feedback;
• exercise a legal or data protection right; or
• otherwise interact with Parkinson Design.

Depending on the circumstances, this information may include:

• name;
• email address;
• telephone number;
• postal address where relevant;
• project or property address;
• organisation or company name;
• job title or professional role;
• communication preferences;
• billing information;
• project information;
• proposed construction-site information;
• property information;
• building information;
• technical specifications;
• drawings;
• plans;
• photographs;
• visualisations;
• surveys;
• project briefs;
• design requirements;
• construction information;
• correspondence;
• quotations;
• proposals;
• contractual information;
• invoice and payment records;
• information concerning consultants, contractors or other project participants; and
• any other information that you voluntarily provide and that is reasonably relevant to your enquiry or project.

We ask that you do not provide personal information that is unnecessary for the purpose for which you are communicating with us.

Project and property information

Our professional work may require us to process information concerning buildings, property, land or proposed construction sites.

This may include:

• property addresses;
• ownership or occupancy information where relevant;
• existing building information;
• photographs;
• drawings;
• surveys;
• dimensions;
• technical specifications;
• construction information;
• design proposals;
• planning information;
• project correspondence; and
• information supplied by clients, consultants or contractors.

Property and technical information is not automatically personal information.

However, where information identifies or can reasonably be connected with an identifiable individual, it may constitute personal information and will be handled accordingly.

Special category personal information

UK data protection law gives additional protection to particular categories of personal information.

These can include information concerning:

• health;
• racial or ethnic origin;
• political opinions;
• religious or philosophical beliefs;
• trade union membership;
• genetic information;
• biometric information used for identification;
• sex life; and
• sexual orientation.

Parkinson Design does not ordinarily request this information through the website.

However, a client or another person may occasionally provide information concerning matters such as disability, mobility, accessibility or health requirements where this is genuinely relevant to the design of a property or project.

Where we process special category personal information, we will only do so where an appropriate lawful basis and any additional legal condition required by applicable data protection law are satisfied.

Please do not provide special category personal information unless it is reasonably necessary.

Payment information

The public website does not require you to submit complete payment-card details to Parkinson Design.

Where a payment is made using a third-party payment provider, that provider may process payment credentials and financial information in accordance with its own privacy practices.

Payment providers used by Parkinson Design may include services such as Revolut or PayPal.

We may receive information confirming:

• your identity;
• the amount paid;
• the date of payment;
• a transaction reference; and
• whether a payment has succeeded or failed.

We do not need to receive your complete card number, card security code or online-banking credentials in order to maintain our own accounting records.

Information automatically generated when you use our website

Certain technical information may be generated when you visit our website.

Depending on the website configuration and services being used, this may include:

• Internet Protocol address;
• approximate location derived from an IP address;
• browser type;
• browser version;
• device type;
• operating system;
• language preferences;
• referring page or website;
• pages requested;
• date and time of requests;
• basic interaction information;
• error information;
• diagnostic information;
• security information;
• server logs;
• cookie information; and
• similar technical data.

We do not use the website to request continuous GPS location information from your device.

Information from other sources

Most information we process is obtained directly from you.

However, where appropriate for a professional project or legitimate business purpose, we may obtain personal information from:

• another client or joint client;
• a property owner or occupier;
• another member of a project team;
• architects or architectural professionals;
• engineers;
• surveyors;
• planning consultants;
• other professional consultants;
• contractors or suppliers;
• public authorities;
• professional advisers;
• publicly available registers;
• publicly available planning information; or
• other legitimate sources.

Where data protection law requires us to provide privacy information because information was obtained indirectly, we will do so within the period required by law.

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2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process personal information for specified and legitimate business, professional, security and legal purposes.

Responding to enquiries

We may use your information to:

• receive your enquiry;
• understand your requirements;
• respond to questions;
• discuss possible services;
• arrange meetings;
• assess whether we can assist you; and
• prepare quotations or proposals.

Providing professional services

Where you engage Parkinson Design, we may use your information to:

• establish the scope of our appointment;
• provide agreed professional services;
• prepare drawings and other project information;
• develop design proposals;
• coordinate project information;
• communicate with you and other authorised project participants;
• administer the project;
• manage changes and instructions;
• maintain professional records; and
• fulfil our contractual obligations.

Administration and communication

We may process information to:

• maintain client and enquiry records;
• send administrative communications;
• answer questions;
• maintain business records;
• manage appointments;
• provide project updates;
• communicate changes affecting our services or terms; and
• manage our professional relationship with you.

Billing and payments

We may use information to:

• issue quotations;
• issue invoices;
• receive and reconcile payments;
• maintain accounting records;
• deal with payment queries; and
• comply with tax and financial-record requirements.

Website security and operation

We may process technical information where reasonably necessary to:

• operate the website;
• maintain website availability;
• detect malicious or abnormal activity;
• identify spam;
• prevent abuse;
• protect website forms;
• investigate security incidents;
• diagnose faults;
• prevent fraudulent activity; and
• maintain technical records.

Website improvement and statistics

Where appropriate, we may process limited website usage information to understand:

• whether the website is functioning properly;
• which areas of the website are being used;
• technical performance;
• general usage patterns; and
• how the website could be improved.

Where consent is legally required for the technology used for this purpose, we will obtain consent before using it.

Feedback

We may contact existing or recent clients for reasonable feedback concerning services that we have provided.

Participation is voluntary.

Marketing

We may occasionally communicate information about Parkinson Design’s own services where this is permitted by applicable law.

Where consent is required for electronic marketing, we will obtain consent.

Where another lawful route applies, we will only send communications within the limits permitted by applicable electronic-communications and data protection law.

You may object to direct marketing at any time.

A privacy acknowledgement submitted with our contact form does not constitute consent to unrelated marketing.

Legal and regulatory purposes

We may process personal information to:

• comply with legal obligations;
• comply with applicable professional requirements;
• maintain appropriate business records;
• respond to lawful requests;
• establish legal claims;
• exercise legal rights;
• defend legal claims;
• obtain professional advice;
• deal with complaints or disputes;
• investigate fraud or misuse; and
• protect the rights or safety of Parkinson Design or other people.

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3. WHAT LEGAL BASES DO WE RELY ON?

In short: We only process personal information where there is an appropriate legal basis.

The lawful basis depends on why particular information is being processed.

Contract and steps before entering into a contract

We may process personal information where necessary:

• to take steps at your request before entering into a contract; or
• to perform a contract between you and Parkinson Design.

This may apply when:

• responding to a request for professional services;
• preparing a proposal;
• discussing project requirements;
• administering an appointment;
• providing agreed services;
• communicating about a project; or
• managing payment for our services.

Legitimate interests

We may process information where doing so is necessary for a legitimate interest pursued by Parkinson Design or another person, provided that those interests are not overridden by your rights and freedoms.

Our legitimate interests may include:

• operating and administering Parkinson Design;
• responding effectively to enquiries;
• maintaining appropriate business records;
• providing and improving our services;
• protecting our website and information systems;
• preventing spam, fraud and abuse;
• understanding general website performance;
• maintaining professional relationships;
• protecting our legal rights;
• establishing, exercising or defending legal claims; and
• maintaining the security and integrity of our business.

Where we rely upon legitimate interests, we consider whether the processing is necessary and whether your interests, rights or freedoms override those interests.

Consent

We may rely on your consent where appropriate.

Where processing is based on consent:

• the purpose for which consent is requested will be identified;
• consent may be withdrawn at any time; and
• withdrawal will not affect processing that was lawful before consent was withdrawn.

It will be as straightforward to withdraw consent as it was to provide it.

Legal obligation

We may process personal information where necessary to comply with a legal obligation.

This may include obligations relating to:

• taxation;
• accounting;
• regulatory requirements;
• court proceedings;
• lawful requests from authorities; and
• other applicable laws.

Vital interests

In exceptional circumstances, we may process personal information where necessary to protect somebody’s life or vital interests.

This is not an ordinary basis for our processing.

Special category information

Where special category information is processed, we will identify both:

• an applicable lawful basis for processing personal information; and
• an appropriate additional condition for processing special category information.

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4. WHEN AND WITH WHOM DO WE SHARE PERSONAL INFORMATION?

In short: We only share personal information where this is reasonably necessary, authorised or legally required.

We do not sell personal information.

Depending on the circumstances, information may be processed by or disclosed to the following categories of recipient.

Website and technology providers

These may include providers of:

• website hosting;
• WordPress services;
• website forms;
• spam filtering;
• security services;
• backups;
• email;
• IT infrastructure;
• technical support; and
• related website functionality.

Our current website uses WordPress-related services and may use services provided by Automattic, including WordPress.com, Jetpack and Akismet, for functions such as website operation, contact forms and spam protection.

Professional advisers

Where reasonably necessary, information may be provided to:

• accountants;
• insurers;
• insurance advisers;
• solicitors;
• other legal advisers; and
• other professional advisers.

Project participants

Where necessary to provide an agreed professional service, relevant project information may be shared with authorised participants such as:

• clients;
• joint clients;
• architects or architectural professionals;
• engineers;
• surveyors;
• planning consultants;
• specialist consultants;
• contractors;
• suppliers;
• statutory authorities; and
• other authorised members of a project team.

Only information reasonably necessary for the relevant purpose should be shared.

Payment providers and financial institutions

Where you make a payment, relevant information may be processed by:

• banks;
• payment processors; and
• payment service providers such as Revolut or PayPal where those services are used.

Legal disclosures

We may disclose information where reasonably necessary to:

• comply with law;
• comply with a court order;
• respond to a lawful request from a regulator or public authority;
• prevent or investigate fraud or criminal activity;
• obtain legal advice; or
• establish, exercise or defend legal claims.

Business restructuring

If all or part of Parkinson Design is transferred, reorganised or sold, relevant information may need to be disclosed as part of that transaction.

Any such processing would remain subject to applicable data protection law and appropriate confidentiality requirements.

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5. WHAT IS OUR POSITION ON THIRD-PARTY WEBSITES AND SERVICES?

Our website may refer to, embed content from or otherwise enable access to websites or services operated by third parties.

Third-party organisations are responsible for their own processing when you interact directly with their services.

Their privacy practices may differ from ours.

The fact that Parkinson Design refers to or makes use of a third-party service does not mean that Parkinson Design controls all processing performed independently by that provider.

You should consider the privacy information supplied by third-party services where appropriate.

This Privacy Policy applies to processing for which Parkinson Design is responsible as controller and does not replace the privacy information of another independent controller.

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6. DO WE USE COOKIES AND OTHER SIMILAR TECHNOLOGIES?

In short: Our website may use cookies and similar technologies for website functionality, security, preferences and limited statistical purposes.

A cookie is a small piece of information stored on or accessed from your device.

Similar technologies can include local storage, pixels and comparable browser or device technologies.

These technologies may be used for purposes including:

• essential website operation;
• security;
• fraud and abuse prevention;
• contact-form functionality;
• spam prevention;
• storing user preferences;
• remembering choices;
• technical diagnostics;
• measuring website performance; and
• limited statistical analysis.

Technologies requiring consent

Where applicable law requires consent before a cookie or similar technology is stored or accessed, we will not use that technology until the required consent has been obtained.

Refusing optional technologies will not prevent access to the basic website, although certain optional features may operate differently.

Technologies that may not require prior consent

Applicable UK law allows certain technologies to be used without prior consent in defined circumstances.

These can include:

• technologies that are strictly necessary to provide a service requested by the user;
• certain technologies used solely for statistical purposes; and
• certain technologies used to adapt website appearance or functionality to a user’s preferences.

We will only rely upon an exception where its legal conditions are satisfied.

Where the relevant exception requires us to provide information or a simple and free method of objecting, we will provide this.

Advertising

Parkinson Design does not currently operate the website as an advertising platform and does not sell personal information for targeted advertising.

If our use of cookies or tracking technologies materially changes, this Privacy Policy and our Cookie Policy will be updated accordingly.

Further details about the specific technologies used by the website and the choices available to visitors are provided in our Cookie Policy.

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7. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We keep personal information only for as long as reasonably necessary for the relevant purpose and applicable legal or professional requirements.

Retention periods depend on the nature of the information and why it is held.

General enquiries

Where an enquiry does not result in an ongoing client or business relationship, enquiry information will normally be retained for no longer than 24 months after the last meaningful communication, unless there is a legitimate reason to retain it for longer.

Active clients and projects

Information relating to an active project or professional engagement may be retained throughout the engagement.

Following completion, relevant records may need to be retained for longer where reasonably necessary for:

• contractual purposes;
• professional record keeping;
• insurance requirements;
• taxation;
• accounting;
• complaints;
• dispute resolution;
• limitation periods;
• establishment or defence of legal claims; or
• other legal or regulatory requirements.

Different project records may therefore have different retention periods.

Financial information

Invoices, transaction records and accounting information will be retained for the period necessary to comply with applicable tax, accounting and legal obligations.

Website information

Website, technical and security information is retained only for as long as reasonably necessary for:

• website operation;
• security;
• spam prevention;
• troubleshooting;
• investigation of incidents; or
• applicable service-provider retention requirements.

Privacy requests and objections

We may retain appropriate records of:

• consent;
• withdrawal of consent;
• marketing objections;
• privacy requests;
• complaints; and
• responses to those matters

where reasonably necessary to demonstrate compliance with applicable law.

Deletion and anonymisation

When personal information is no longer required, we will delete or anonymise it where reasonably practicable.

Information may remain temporarily in protected backup systems until those backups are overwritten or securely deleted according to normal backup procedures.

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8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We use reasonable technical and organisational safeguards appropriate to the nature of the information we process.

Measures may include:

• access controls;
• password and account protections;
• encrypted communications where supported;
• secure website connections;
• platform security controls;
• software maintenance;
• security monitoring;
• spam filtering;
• backups;
• restricting access to people who reasonably require it;
• appropriate confidentiality requirements; and
• appropriate procedures for responding to security incidents.

We take reasonable steps to use service providers that provide appropriate security measures for the services they provide.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security.

If a personal-data breach occurs, we will assess and respond to it in accordance with applicable data protection law, including notification to the Information Commissioner’s Office and affected individuals where legally required.

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9. DO WE COLLECT INFORMATION FROM CHILDREN?

In short: Our website and professional services are not specifically directed at children.

We do not knowingly use the website to solicit personal information from children for marketing purposes.

However, some professional projects may legitimately involve properties occupied or used by children.

Information relevant to a project may therefore occasionally concern a child, for example where accessibility, accommodation or other design requirements are relevant.

Where we knowingly process personal information concerning a child, we will take account of:

• the child’s interests;
• the nature and sensitivity of the information;
• the purpose of the processing;
• the appropriate lawful basis; and
• any additional protections required by applicable law.

If you believe that unnecessary personal information concerning a child has been provided to us, contact:

legal@parkinsondesign.studio

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10. WHAT ARE YOUR PRIVACY RIGHTS?

In short: Data protection law gives individuals rights over their personal information.

The rights that apply depend partly on the circumstances and the lawful basis for processing.

They may include the following.

Right of access

You may request:

• confirmation of whether we process your personal information;
• access to personal information we hold about you; and
• associated information required by applicable law.

Right to rectification

You may request correction of inaccurate personal information or completion of incomplete information.

Right to erasure

In certain circumstances, you may request deletion of your personal information.

The right to erasure is not absolute.

We may be permitted or required to retain information where, for example, it is necessary for legal obligations or the establishment, exercise or defence of legal claims.

Right to restriction

In certain circumstances, you may request restriction of processing.

Right to data portability

Where the legal requirements are satisfied, you may have the right to receive certain personal information in a structured, commonly used and machine-readable form or ask for it to be transferred to another controller.

Right to object

You have the right to object to processing based on legitimate interests where your particular circumstances give you grounds to do so.

We will stop the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or processing is required for the establishment, exercise or defence of legal claims.

Direct marketing objection

You have the right to object at any time to the use of your personal information for direct marketing.

Where you object to direct marketing, we will stop processing your information for that purpose.

Withdrawal of consent

Where we rely upon consent, you can withdraw that consent at any time.

Withdrawal will not affect the lawfulness of processing performed before consent was withdrawn.

Rights concerning automated decisions

You may have rights relating to automated decision-making in circumstances where applicable law provides those rights.

Parkinson Design does not currently make significant decisions about website visitors or clients solely through automated processing.

Exercising your rights

To make a request, contact:

legal@parkinsondesign.studio

Please describe the right you wish to exercise and provide sufficient information for us to understand your request.

We may need to verify your identity.

We will only request information reasonably necessary for verification and handling of your request.

We will respond within the period required by applicable data protection law.

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11. DO-NOT-TRACK AND PRIVACY PREFERENCE SIGNALS

Some web browsers and devices provide mechanisms intended to communicate privacy preferences, including “Do Not Track” signals.

There is not a single universally implemented technical standard governing all such signals.

As a result, the website may not automatically respond to every Do Not Track mechanism.

Where applicable law requires us to recognise or honour a legally valid browser-based opt-out preference signal, we will comply with that requirement.

Our treatment of cookies and similar technologies remains subject to the requirements described in this Privacy Policy and our Cookie Policy regardless of whether a general Do Not Track signal is present.

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12. DO UNITED STATES RESIDENTS HAVE ADDITIONAL PRIVACY RIGHTS?

In short: Residents of certain United States jurisdictions may have additional rights where the relevant law applies.

United States privacy legislation varies between states and may apply according to matters such as:

• where an individual resides;
• the nature of the organisation;
• the amount of personal information processed;
• revenue or other statutory thresholds; and
• the particular processing activity concerned.

Parkinson Design does not claim that every US state privacy law applies to every visitor.

Where an applicable United States privacy law gives you additional rights, those rights may include:

• the right to know whether personal information is processed;
• the right to access personal information;
• the right to correct inaccuracies;
• the right to request deletion;
• the right to obtain a portable copy of certain information;
• the right to obtain information about categories of recipients;
• rights concerning sensitive information;
• the right to opt out of certain targeted advertising;
• the right to opt out of a sale of personal information;
• rights concerning certain forms of profiling;
• the right not to be unlawfully discriminated against for exercising privacy rights;
• the right to use an authorised agent where permitted; and
• a right of appeal in jurisdictions that provide one.

Sale and targeted advertising

Parkinson Design does not sell personal information.

We do not currently disclose personal information to third parties for their own unrelated targeted advertising.

Sensitive information

We do not use sensitive personal information for the purpose of inferring characteristics about website visitors.

Authorised agents

Where applicable law permits an authorised agent to make a request on your behalf, we may require reasonable evidence that:

• the agent is authorised to act for you; and
• your identity can be appropriately verified.

Verification

Information supplied to verify a privacy request will be used only as reasonably necessary to process and verify that request or for associated security and fraud-prevention purposes.

Appeals

Where applicable law gives you a right to appeal a decision concerning a privacy request, you may submit an appeal to:

legal@parkinsondesign.studio

We will handle an applicable appeal in accordance with the law governing that request.

California direct-marketing disclosures

Parkinson Design does not disclose personal information to third parties for those third parties’ own unrelated direct-marketing purposes.

Where applicable California law gives an individual additional rights concerning such disclosures, we will respond to a valid request as required by law.

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13. DO PEOPLE IN OTHER REGIONS HAVE ADDITIONAL PRIVACY RIGHTS?

In short: You may have additional privacy rights depending on where you live and which law applies.

European Economic Area

If European Economic Area data protection law applies to our processing of your personal information, you may have rights provided by the General Data Protection Regulation and relevant national law.

These may include rights of:

• access;
• correction;
• erasure;
• restriction;
• portability;
• objection;
• withdrawal of consent; and
• complaint to an appropriate supervisory authority.

Switzerland

Where Swiss data protection law applies, individuals may have additional rights under applicable Swiss law.

You may also have the right to raise a matter with the competent Swiss data-protection authority.

Canada

Where applicable Canadian privacy law applies to Parkinson Design’s processing, you may have rights concerning:

• access;
• correction;
• consent;
• withdrawal of consent; and
• complaints.

The exact rights and legal basis may vary depending on the applicable federal or provincial law.

Australia

Where Australian privacy law applies to our processing, you may have rights provided by the applicable Australian privacy framework.

This may include rights to request access to and correction of personal information and to raise an eligible privacy complaint.

New Zealand

Where New Zealand privacy law applies to our processing, you may have rights including access to and correction of personal information and the ability to raise an eligible complaint with the competent privacy authority.

South Africa

Where South African data protection law applies, individuals may have rights under applicable law concerning matters including:

• access;
• correction;
• objection;
• deletion in appropriate circumstances; and
• complaints to the competent regulator.

Other jurisdictions

Privacy laws continue to develop internationally.

If a law applicable to your personal information provides rights beyond those described in this Privacy Policy, Parkinson Design will respect those rights where the law applies to our processing.

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14. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?

In short: Yes.

We may update this Privacy Policy from time to time where necessary to reflect:

• changes to our website;
• changes to our services;
• changes to our processing activities;
• changes to our service providers;
• changes to applicable law;
• changes in regulatory guidance; or
• improvements to our privacy practices.

The date shown at the beginning of the Privacy Policy identifies when it was last updated.

Where a change materially affects the way existing personal information is used, we will take any additional steps required by applicable data protection law before beginning that processing.

We recommend reviewing this Privacy Policy periodically.

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15. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

If you have:

• a question about this Privacy Policy;
• a question about how we use personal information;
• a request concerning your personal information;
• an objection;
• a request to withdraw consent; or
• a data protection complaint,

contact:

Parkinson Design
Lindsay Parkinson, trading as Parkinson Design
Email: legal@parkinsondesign.studio

No former Parkinson Design postal address is stated in this Privacy Policy.

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16. HOW CAN YOU ACCESS, CORRECT OR DELETE INFORMATION?

You may request access to personal information that Parkinson Design holds about you.

Where applicable, you may also request that we:

• correct inaccurate information;
• complete incomplete information;
• delete information;
• restrict processing;
• provide eligible information in a portable form;
• stop certain processing; or
• record an objection.

Requests should be sent to:

legal@parkinsondesign.studio

Please provide enough information for us to identify the relevant records and understand your request.

We may ask for reasonable evidence of identity where necessary to protect personal information against unauthorised disclosure.

Identity information collected for this purpose will only be used as reasonably necessary to verify and process the request and for associated security purposes.

Rights are subject to the conditions and exemptions contained in applicable law.

Where we are legally entitled or required to refuse all or part of a request, we will explain this where required.

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17. DATA PROTECTION COMPLAINTS

If you believe Parkinson Design has infringed data protection law or handled your personal information improperly, you may make a data protection complaint directly to us.

Complaints should be sent to:

legal@parkinsondesign.studio

Please include sufficient information for us to understand:

• what you believe has happened;
• the personal information involved where known;
• any relevant dates or correspondence; and
• what outcome you are seeking.

We will:

• provide a clear method for raising a data protection complaint;
• acknowledge receipt of a data protection complaint within 30 days;
• take appropriate steps to investigate the complaint;
• keep you appropriately informed about its progress where necessary; and
• communicate the outcome without undue delay.

You may also complain to the Information Commissioner’s Office, which is the United Kingdom’s data protection supervisory authority.

You do not have to give up your right to complain to the Information Commissioner’s Office merely because you have first raised a complaint with Parkinson Design.

Where another data protection supervisory authority has jurisdiction, you may also have the right to complain to that authority.

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18. INTERNATIONAL TRANSFERS

Some service providers used by Parkinson Design may process personal information outside the United Kingdom.

Where personal information is transferred internationally and applicable data protection law requires safeguards, we will rely upon an appropriate lawful transfer mechanism.

Depending on the circumstances, this may include:

• UK adequacy regulations;
• recognised contractual safeguards;
• the UK International Data Transfer Agreement;
• an applicable UK Addendum to recognised standard contractual clauses; or
• another lawful transfer mechanism permitted by applicable data protection legislation.

The precise mechanism may depend on:

• the service provider;
• the destination country;
• the nature of the processing; and
• the legal arrangements governing the service.

We take reasonable steps to use providers that maintain appropriate privacy and security arrangements for international transfers.

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19. AUTOMATED DECISION-MAKING

Automated processing means processing performed by technological means without human involvement.

Parkinson Design may use automated technologies for limited operational purposes such as:

• spam filtering;
• security monitoring;
• fraud detection;
• website protection; and
• routine technical processing.

These systems may automatically classify or block suspected spam or malicious website activity.

Parkinson Design does not currently use solely automated processing to make decisions about clients or website visitors that produce legal effects or similarly significant effects on them.

If this changes, we will update this Privacy Policy and provide the information and safeguards required by applicable law.

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20. ADDITIONAL INFORMATION ABOUT WORDPRESS AND WEBSITE SERVICES

The Parkinson Design website is built using WordPress and uses associated website services.

These services may process technical or personal information where necessary to provide their functionality.

WordPress and hosting

Website hosting and infrastructure providers may process information including:

• IP addresses;
• server requests;
• browser and device information;
• timestamps;
• diagnostic information;
• security information; and
• other information necessary to deliver and protect the website.

Jetpack contact forms

The website currently uses Jetpack functionality for its enquiry form.

When you submit an enquiry, information entered into the form may be:

• transmitted through the website;
• stored as a form submission or response;
• made available to authorised Parkinson Design personnel;
• sent to our designated business email account; and
• processed as necessary to operate and protect the form.

Information submitted through the enquiry form may include:

• your name;
• your email address;
• your telephone number where requested;
• your enquiry;
• project information; and
• any other information that you voluntarily enter.

The public enquiry form does not currently provide a public file-upload facility.

The form includes a privacy acknowledgement.

That acknowledgement records that you understand the processing necessary to handle your enquiry.

It does not constitute consent to receive unrelated marketing communications.

Akismet spam protection

The website currently uses Akismet or associated anti-spam functionality to help detect and prevent spam and malicious form submissions.

Information submitted through website forms and relevant technical information may therefore be processed for spam-detection and security purposes.

Administrator accounts

The WordPress website necessarily contains administrative or authorised editing accounts used to manage the website.

These are internal website-management accounts and are not public customer accounts.

Visitors are not required to create a Parkinson Design website account merely to browse the website or submit a standard enquiry.

No mobile application

This Privacy Policy relates to the Parkinson Design website and associated professional services.

Parkinson Design does not currently rely on a Parkinson Design mobile application to provide the website services described in this Privacy Policy.

We therefore do not request access through the website to your:

• Bluetooth;
• contacts;
• SMS messages;
• microphone;
• camera;
• calendar;
• reminders; or
• continuous GPS location

as would commonly be associated with a mobile application.

Changes to website services

Website services and providers may change as the website develops.

If a change materially affects the personal information collected or the purposes for which it is processed, this Privacy Policy and, where applicable, our Cookie Policy will be updated before or when the new processing begins as required by law.

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CONTACT

For all privacy enquiries, individual-rights requests, objections, consent withdrawals and data protection complaints:

Parkinson Design
Lindsay Parkinson, trading as Parkinson Design
Email: legal@parkinsondesign.studio